Product care and after-sales service

From the project planning stage through to the end of their operating life we offer a range of concepts for economical and fault-free operation of your machines:

  • Target-oriented maintenance intervals to match the respective operating conditions
  • Online and offline status monitoring
  • Trend measurements relating to wear behaviour of the mechanical and electrical components
  • Stocking spare parts for shorter downtimes
  • Training for maintenance staff
  • 24 hour service
  • Company-oriented maintenance contracts
  • Modernisation of the machine, controllers and protection equipment
  • Environmentally compatible recycling
  • Testing of electrical machines and systems, type tests, system tests, heat run tests according to DIN standards
  • Dynamic balancing or rotors
  • Cleaning and oven drying of large machine parts such as stators or rotors
  • VPI impregnation with rotating hardening process in drying oven
  • VPI impregnation of transformers and large coils
  • VPI or resin-rich coil production
  • Manufacture of tooth-wound coils
  • Edgewise winding for DC and synchronous machines
  • Replication, retrofitting, repair of sleeve bearings
  • Examinations in high voltage laboratory

Experienced service staff are ready to assist and advise our customers around the world. Whether short-term assignments for troubleshooting or long-term agreements with targeted maintenance intervals, status assessments of drives on site or at LDWs premises – everything is possible and can be coordinated to suit particular requirements. Modern measuring devices for mobile application provide information about the operational safety of the machines during status assessments of mechanical and electrical components.